FAQ
Common questions about installation, privacy, and how APOLLO compares to other tools.
Windows Troubleshooting
The window opens and closes immediately after double-clicking
Windows Defender SmartScreen or Mark-of-the-Web blocks executables downloaded from the internet.
Fix 1 — Unblock via PowerShell (Administrator):
Unblock-File .\apollo-agent.exe .\apollo-agent.exe --serve
Fix 2 — File Explorer: Right-click apollo-agent.exe → Properties → check Unblock at the bottom → OK
Fix 3 — SmartScreen popup: Click More info → Run anyway
I can't see the error message — the window closes too fast
Open PowerShell first, navigate to the download folder, then run the command — the terminal stays open and shows all output:
cd C:\Users\YourName\Downloads .\apollo-agent.exe --serve
The browser doesn't open automatically
Navigate manually to http://localhost:8052 in your browser. The agent server is running even if the browser window did not open.
My antivirus flags the binary
PyInstaller-packed executables are sometimes flagged by heuristic AV engines (false positive). Steps:
1. Verify the SHA256 checksum against SHA256SUMS.txt from the release page.
2. If the hash matches, the binary is authentic. Add an AV exception for the APOLLO executable.
3. If the hash does not match — do not run the binary and contact contact@aiia-tech.com.
The agent starts but the dashboard shows no data after scanning
Check that:
1. Your API key is valid and not expired (check at app.aiia-tech.com/data-auditor-en).
2. The agent has internet access to reach the cloud hub (port 443 outbound).
3. The scan completed without errors — check the agent log output for any ERROR lines.
Privacy & Data
What data does APOLLO collect and send to the cloud?
Only counters and metadata — never PII values.
Examples of what transits:
- "156 IBAN detected in MySQL source"
- "3 files with SSN in /accounting/"
- "Encryption: disk not encrypted"
Examples of what never leaves your infrastructure:
- The actual IBAN values
- File contents
- Database rows
- Emails, names, passwords
See the full Data Privacy Statement for details.
Is my data stored in the cloud after the scan?
No. Zero data persistence in the cloud after report generation. Metadata is used to compute scores and generate the report, then discarded. Nothing is stored, sold, or shared with third parties.
Can I verify what the agent sends over the network?
Yes. During a scan, monitor outgoing connections:
netstat -an | grep ESTABLISHED
You will only see connections to the APOLLO Cloud Hub. No third-party analytics or telemetry endpoints.
You can also check for unexpected disk writes during the scan:
lsof -p <pid_apollo> | grep REG
Is APOLLO itself GDPR compliant?
Yes. APOLLO processes only anonymized metadata (counters). No PII is collected or retained by aiia-tech.com. The product is GDPR-by-design: local processing, TLS 1.3 in transit, zero cloud persistence.
Enterprise customers requiring a formal DPA should contact contact@aiia-tech.com.
Comparison
How is APOLLO different from Vanta or OneTrust?
Vanta and OneTrust are compliance management platforms built for large enterprises ($50K–$150K/year). APOLLO is a local-first data risk auditor built for SMBs (free tier to €4,999/year).
| APOLLO | Vanta / OneTrust | |
|---|---|---|
| Target | SMB (10–500 employees) | Enterprise (500+) |
| Price | €0 – €4,999/year | $50K – $150K/year |
| Deployment | Minutes, no consultant | Weeks to months |
| Data | Never leaves your infra | Cloud SaaS (data sent up) |
| Output | Financial exposure in €/$ | Compliance checklist |
How long does a full scan take?
Depends on your environment size:
- Files scan: ~100K files in 5–15 minutes
- Database scan: depends on row count and DB performance. Typical SMB DB: 5–20 minutes
- Cloud: OneDrive/SharePoint: depends on item count. Rate-limited by Microsoft Graph API.
- Full audit (all sources): typically <48 hours for most SMB environments
Up to 1.16M rows/second scan rate with the native Rust I/O module.
Can I run APOLLO on production databases?
Yes, with care. APOLLO only issues SELECT queries — it will never write or delete data. However:
- We recommend running during off-peak hours for large databases
- Start with a staging environment during the beta to validate results
- Use the DB scan timeout parameter to limit scan duration (default: 60 seconds per table)
Beta Access
How do I get beta access?
Start Free Beta →
or email contact@aiia-tech.com.
Beta includes: 5 sources, 25 scans, €0. No credit card. No commitment. 50 places available.
What's included in the free beta vs paid plans?
| Feature | Beta (free) | Paid plans |
|---|---|---|
| Sources | 5 | Up to 11 |
| Scans | 25 | Unlimited |
| Price | €0 | €999 – €4,999/year |
| Dashboard modules | All 6 | All 6 |